Refund & Return Policy

Refund & Return Policy

Thank you for shopping with Multi Brand Store. We want our customers to be satisfied with every purchase.

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Return Eligibility

You may request a return or exchange within 7 days of receiving your order if:

  • You received the wrong product.
  • The product arrived damaged or defective.
  • The item is unused, unwashed, and in its original packaging with tags attached.
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Non-Returnable Items

Returns will not be accepted if:

  • The product has been used or washed.
  • Tags or original packaging are missing.
  • The return request is made after 7 days.
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Refunds

Once your returned item has been inspected and approved, your refund will be processed.

If a refund is not possible, we may offer an exchange or store credit depending on the situation.

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Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Contact Information

Multi Brand Store

📧 Email: Info@multibrandsstore.com

📞 Phone: 0371 2217295

📍 Address: G-1 Market, Johar Town, Lahore, Pakistan